Remote Monitoring & Management (RMM)
Managed Detection & Response (MDR)
Backups
Assessments
Help Desk / Support
Microsoft 365 Management
Remote Monitoring & Management
Proactive IT management that reduces downtime, automates maintenance and enables fast remote support.
- Proactive Monitoring (24/7) – Identify and resolve issues before they cause disruption or failure
- Automated Patching & Updates – Keep systems secure and compliant without manual effort
- Remote Support (Fast Resolution) – Direct device access for quicker fixes and minimal user impact
- Asset Visibility – Real-time tracking (MAC/IP, device name, OS, location when online)
- Preemptive Health Checks – Alerts triggered before system failure occurs
- Mass Deployment – Push patches, software installs, and scripts across all devices at once
- Advanced Remote Access – Enhanced toolset approved for secure client environments
Managed Detection & Response
Continuous security monitoring with expert-driven threat detection and response.
- Always-On Monitoring – Real-time visibility into threats across your environment
- Active Threat Hunting – Experts proactively search for hidden risks before they escalate
- Rapid Response – Immediate action to contain and mitigate threats
- Endpoint Protection – Advanced virus/malware detection, prevention, and reporting
- Security Intelligence – Ongoing analysis to strengthen overall security posture
Backups
Comprehensive backup and fast recovery for critical data, including server, PC, M365 and Google backups
- Complete Coverage – Protect Exchange, OneDrive, SharePoint, and more
- Fast, Flexible Recovery – Restore full accounts or individual files quickly
- Business Continuity – Minimize downtime with reliable restore points
- Twice-Daily Backups – Frequent restore points for minimal data loss
- Cloud & On-Prem Options – Flexible deployment based on customer needs
- Disaster Recovery Planning – Built-in strategies to keep operations running
- Server Backup Available – Extend protection beyond M365
Assessment & Security Services
Actionable insights into your environment with real-world security testing
- Free Site & Network Assessments – No-cost evaluation to uncover gaps
- Real-World Testing – Penetration testing simulates actual attacks
- Clear Remediation Plan – Prioritized roadmap to improve security
- Network vulnerability scans
- Penetration testing & attack simulations
- Detailed reporting + recommendations
Support / Help Desk
Sehi provides responsive and flexible IT support that keeps users productive
- Dedicated Help Desk – 8 AM – 10 PM EST | M–F support
- Break/Fix Coverage – Fast hardware replacement + evaluation/data recovery
- Mass Communication – Real-time updates during outages or system changes
- Overnight replacement for failed PCs
- Support beyond standard platforms (hardware, OS, peripherals)
- Proactive communication during incidents or updates
Microsoft 365 Management
Centralized control and optimization of your entire Microsoft ecosystem
- Identity & Access Control – Manage users, roles, and security via Entra ID
- Device Management (Intune) – Policies, updates, and deployments from one place
- Full Ecosystem Support – Office, OneDrive, SharePoint, and more
- Centralized control across users, devices, and policies – Entra ID + Intune in one place
- Automated device management & security enforcement – Updates, policies, and software deployment handled consistently