Value Added Services

Solutions
For over 30 years, Sehi Computer Products has remained dedicated to customer success, focused on delivering values, and committed to helping reduce technology costs

Value Added Services
Sehi Computer Products is committed to providing the best services to its customers with the following value added services:

• Quarterly Product Briefings
  Sehi provides quarterly updates on currents products. Sehi will provide quarterly briefings under Non-Disclosure to provide primary knowledge of future product and program road maps. These briefings will assist through the planning and evaluation of future IT purchasing standards
• Product Evaluation Program
  Sehi provides selected new products for use and testing. These new products will be offered for an evaluation period of 30 days. After a 30-day period, the customer will have the option of either returning the product or purchasing these systems at a highly discounted price. Certain conditions apply
• Recycling
  Sehi works with local recycling companies to get the best value for recycled equipment as possible. Due to market conditions and condition of the equipment, there may not be a value but a disposal cost. Sehi will offer “at cost” recycling of the equipment, charging only what the recycling company charges us. Sehi Computer Products will de-install the equipment at no cost. This is condition on an agreement the agency purchases computers and/or printers from Sehi, where we provide ta competitive price for the purchase of equivalent, or other equipment, such as printers, servers, etc. of similar product type. Sehi includes a breakdown of equipment recycled, as well as a certificate from the recycler documenting that the recycling met all legal requirements for equipment as specified in the bid specifications. The recycling process will include either a DOD wipe of the hard drive or shredding of the hard drive, if operational
• Client Liaison
  Sehi can provides on-site client liaison through the contact term to provide support that consists of the following, and can be customized to meet the specific needs of the business or school
• Act as a trusted technology advisor
• Work in harmony with all parties on technology and strategic planning
• Address customer satisfaction issues
• Keep current on technology solution and advancements
• Assist in selection of technology products and services
• Assist with beta test site evaluations under non-disclosure agreements
• Assist in coordinating marketing and technology events
• Professional Development
  Sehi can provide professional development as a continuous service by providing consultation, trainings, presentations, or webinars to help your staff learn about new technology products, how to apply them, and help develop new digital skills. This can help your staff embrace new technology and multimedia, empower them to teach others, and help them be more productive and creative with their technology tools